I’ve spend the day today at the Online Influence conference at Celtic Manor, and noticed something you may have seen yourself. Trending topic spam. I guess it’s easy to do with a few fake twitter accounts and some automation. The hashtag for the conference #oiconf was trending strongly in the UK when the wave of [...]
Twitter spam – there’s an app for that
Communication Skills – First be a good listener

Have communication skills changed in the digital age? The underlying principles are the same, the way we apply them has moved on… Last week I mentioned Dale Carnegie’s book How To Win Friends and Influence People. It contains some solid advice about how to approach social media. That book was mostly about communication skills, of [...]
Social Networks? Networking was always social
The other day I mentioned that Dale Carnegie’s book How to Win Friends and Influence People contains some pretty good tips for those of us using social networks both personally and for business. How about this particular bit of Carnegie advice: Become genuinely interested in other people Few of us are drawn to people who [...]
How to Win Followers and Influence Social Media
If that headline seems vaguely familiar, you’re right. It was Dale Carnegie who wrote “How to Win Friends and Influence People “. Here are eight tips from his famous book. I personally think they’re a pretty good guide if you want to influence social media users, personally or for business. Don’t criticise, condemn or complain [...]
Get others to tweet your exact message – A Guide

Make Social Media Marketing more social Written a great webpage or blog post, and want to make it easy for people to tweet your message? In your words? Easy! Using a service called Click to Tweet - here’s a step-by-step guide to adding a clickable link that people can re-tweet, using your wording. Let’s assume [...]
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